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Evidence Guide: SIRXOSM005 - Develop a basic website for customer engagement

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIRXOSM005 - Develop a basic website for customer engagement

What evidence can you provide to prove your understanding of each of the following citeria?

Plan website structure.

  1. Determine website purpose, structure and style to suit target customer audience requirements.
  2. Identify required functions, capabilities and security requirements which meet website purpose.
  3. Determine need for interactive forms and functions to capture customer information and maximise customer interaction.
  4. Plan layout and navigation flow for appearance, readability, links and ease of use.
  5. Document structure to facilitate efficient development.
  6. Research and select website building software applications and hosting services based on website requirements.
  7. Identify current and future website functionality, and compatibility of software applications to ensure add-ons can be achieved.
Determine website purpose, structure and style to suit target customer audience requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify required functions, capabilities and security requirements which meet website purpose.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine need for interactive forms and functions to capture customer information and maximise customer interaction.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan layout and navigation flow for appearance, readability, links and ease of use.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document structure to facilitate efficient development.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Research and select website building software applications and hosting services based on website requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify current and future website functionality, and compatibility of software applications to ensure add-ons can be achieved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop website content.

  1. Select and evaluate information to create relevant website content consistent with organisational policy for information that can be publicly shared
  2. Design interactive forms and user functionality to capture required information.
  3. Create and utilise a list of key words to promote and ensure search engine optimisation.
  4. Use language, style and tone suited to organisational brand, image and target audience.
  5. Select non-text content features to complement website text.
  6. Check content for accuracy, currency and relevance.
Select and evaluate information to create relevant website content consistent with organisational policy for information that can be publicly shared

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design interactive forms and user functionality to capture required information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Create and utilise a list of key words to promote and ensure search engine optimisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use language, style and tone suited to organisational brand, image and target audience.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select non-text content features to complement website text.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check content for accuracy, currency and relevance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Create website pages.

  1. Utilise functions and templates provided by website building software to create pages and effective navigation.
  2. Select page titles and key words that reflect purpose and can be easily understood by audience.
  3. Utilise key words throughout site to maximise traffic to website and targeted content.
  4. Incorporate non-text content features to enhance page presentation.
  5. Create interactive forms and functions to capture customer information and maximise interaction.
  6. Develop linked webpages and ensure links are clearly named and unambiguous.
  7. Use consistent design features across all pages for ease of readability and navigation.
  8. Upload files to web hosting service according to technical requirements.
Utilise functions and templates provided by website building software to create pages and effective navigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select page titles and key words that reflect purpose and can be easily understood by audience.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Utilise key words throughout site to maximise traffic to website and targeted content.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Incorporate non-text content features to enhance page presentation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Create interactive forms and functions to capture customer information and maximise interaction.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop linked webpages and ensure links are clearly named and unambiguous.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use consistent design features across all pages for ease of readability and navigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Upload files to web hosting service according to technical requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test and critically evaluate website before site goes live.

  1. Test all website functions and navigation to confirm operational status and ease of use.
  2. Test useability of interactive forms and functions.
  3. Check accuracy of content and evaluate design for appeal and match to organisation image.
  4. Run test searches to ensure key words are driving traffic to the site and targeted content.
  5. Adjust content, design, key words and navigation flow to ensure website is fit for purpose and meets organisation image requirements.
Test all website functions and navigation to confirm operational status and ease of use.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test useability of interactive forms and functions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check accuracy of content and evaluate design for appeal and match to organisation image.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Run test searches to ensure key words are driving traffic to the site and targeted content.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Adjust content, design, key words and navigation flow to ensure website is fit for purpose and meets organisation image requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge